BIRU Security Services, is an integrated part of PT. Bangun Insan Reksa Utama (BIRU), is a company engaged in the field of Facility Management Services with various excellent services in the fields of Security, Cleaning Service, Parking Service, Engineering Service (Mechanical, Electrical, Plumbing), IT Support Services and Building Management Services.
PT. BIRU provides Security Services with professional, reliable and trustworthy security, and is fully supported by Information Technology, with special international standard applications to support the implementation of tasks optimally, and is monitored by BIRU's 24/7 Command Center Service.
Technology changes
In the security industry, mobile devices enable tasks such as employee scheduling & shift clocking in and out. Additionally, employers can receive absence alerts and find replacement carers at the touch of a button. Smartphones are also used to assist operational tasks. Generate reports, verify patrol points, view location information, capture location evidence and much more. All these tasks are performed in real-time. There is also a Panic Button feature, so that if there is an emergency, a security guard can simply press this button, and immediately the entire range of security guards and their headquarters, as well as their users, will receive this warning. It goes without saying that technology has, and will continue to improve BUJP. The right technology can make security guards, their clients and customers safer than ever before, and it's also a win-win solution for all parties.
Modern Technology
The technology that they developed themselves, initially for convenience locally, has grown rapidly to become an international standard, because it successfully integrates various functions in one integrated application, including;
1. Online Attendance
The GPS online attendance system for security guards at SISPAN (System Monitoring) makes it easier for us to monitor the presence and performance of our security guards more accurately and efficiently. With this feature, we can monitor the arrival and departure times of security guards, as well as their location when making attendance. This helps to ensure that they are in their proper location and can respond quickly if there is a security problem at that location. Online attendance at SISPAN is also eliminates the need for manual entry, thereby reducing the risk of calculation errors and saving time. You can easily monitor the presence of security guards remotely, through the dashboard connected to the application, and even overtime can be calculated with precision by this application.
2. Online Report & Patrol
The online report and patrol feature for security guards in the SISPAN (Monitor System) application provides the best solution to increase the efficiency and security of the Security team. With an online patrol system, we can monitor security guard activities in real-time, including patrol routes and time spent at each patrol point. The online patrol feature on SISPAN (Monitor System) uses the QR Code at each patrol point, this replaces the guard. traditional tour. This feature makes it easier for us to monitor security guard activities more accurately and efficiently. When conducting reports & patrols if there are findings, this information can automatically be integrated into the WA Group or other chat applications that are commonly used and in real-time so that all stakeholders holders can take action as quickly and as well as possible.
3. Panic Button
This feature really functions to make it easier to send security assistance information quickly and safely, for example we create a secret button at the bottom of a bank teller's desk where in the event of an emergency situation such as a robbery, the bank teller doesn't need to hold a cell phone to call for help, this is because very dangerous for the teller. When the secret button is pressed, it will automatically send the information to the Command Center so that additional security teams can be sent from both internal and external (TNI & Polri) to carry out security measures.
Security guard technology has also evolved to improve the safety of field workers in a number of different ways. Workforce management software allows security guards to communicate directly, and securely with their Head Office. This is useful in case of an emergency or accident on site. The Field Reporting Tool allows officers to enter data and send it directly to headquarters. This can include incident reports, photos/videos and other important information. The geofencing feature also has the option of security checks and ensures employees/security guards are in the work area and not outside the area. Management may request safety checks to be completed at set times/intervals. With security checks, employers can determine what they want to do with each security guard and department. Maybe to check all the doors/gates, or walk around the work area. Other matters regarding salary slips, head office instructions and attention from users will be broadcast in full to each security guard holding this application.
Field Observations
In Indonesia, according to the latest POLRI Headquarters data in 2022, the number of security service business entities (BUJP) and security guard personnel continues to increase every year. In 2022, the number of BUJP was recorded at 5,670 or an increase of 2,500 from 2021 of 1,622. Meanwhile, the number of security guard personnel in 2022 will be 856,002 people, an increase of 596 from 2021 of 815,129 people. While data from ABUJAPI (Association of Indonesian Security Services Business Entities), the total number of security guards in Indonesia in 2022 is around 1.6 million people, with the number of BUJP at the central level around 1300 companies, and there are around 600 BUJP at the regional level.
The data above shows a fantastic number with a very significant increase. From observations of several BUJP companies that have taken part nationally in several national and international projects in Indonesia, there are several companies that have consistently used technology for the past 5 (five) years and have made rapid progress in carrying out their duties. One of the BUJP that can be mentioned here is PT. Bangun Insan Reksa Utama or BIRU Security who have developed their own technology applications that have been based on Android and iOS since 2017. With their application called SISPAN (System Monitoring), they have succeeded in penetrating the national and international markets by holding large projects such as foreign banking and national, Manufacturers as well as in several Embassies representing foreign countries.
Customer Expectations
Driven by new technologies, customer expectations are changing. Customers are becoming more sophisticated and they are demanding more from the BUJP companies they contract with. They want a real quick and immediate solution to their security needs. That includes ensuring they can see the status of their area anytime, anywhere and anywhere, knowing that security guards are on site at the required time and performing their scheduled work, as well as finding out about major issues in real time.
From several user opinions, one of which is Mr. Doni Tri as the Security Manager for a leading international manufacturing company in East Java, said that the use of technology such as SISPAN makes nearly 90% of client tasks much lighter and more efficient and effective than before, so that cooperation with BUJP BUJP like this is what they want.
Contact Information
Jl. Kramat Lontar No. H 95, RT.1/RW.7, Paseban, Kec. Senen, Kota Jakarta Pusat, DKI Jakarta 10450 (Kantor Pusat)