The main task of a security guard in a bank is of course to maintain physical and non-physical assets in the bank area. As a bank security guard, apart from maintaining the safety of customers, it is also the security of transactions when in the area of the bank itself. Not only that, as the frontline they are also the face of the bank where they work. So attitudes in service such as being alert, responsive, friendly, polite, enthusiastic, and ready to help customers or prospective customers who come have become a must in service. To ensure that service procedures run effectively, it is necessary to make basic service standards for security guards. In general, security service standards in welcoming customers can be divided into two, namely indoor banking-hall and outdoor banking-hall service standards.
Contact Us